A clean and orderly environment in the building will be kept. Regular maintenance and preventative maintenance work will be done regularly. Building maintenance workers must complete regular checklists on building maintenance procedures and keep record of procedures performed on all building parts. These professionals must respond immediately to emergency maintenance requests in the building.
Tenant Account Management
Rent collections are handled by our office. We ensure that leases are renewed on-time and the proper rents are being charged. A large portion of our tenants could be characterized as low or moderate income. As a result, special tenant account management is required. We on a full-time basis monitor and review the accounts of tenants receiving Section 8 assistance. We also maintain repairs required after housing quality standard inspections and make sure that they are completed timely so subsidy payments are not suspended.
Applicants for our buildings are interviewed at our office by a managing agent. The tenant screening process is a review of the applicant's credit report and housing court records.
The legal system must be used by us, not simply to try to evict problem tenants, but also as a means to maintain the company's high average collection rate. Nonpayment actions are begun soon after a tenant is behind in rent. Our lawyers are able to be in constant communication with our managing agents.
Our company maintains a full line of insurance for the properties it manages. Because of the large number of buildings managed by the company, this insurance is obtained at substantial savings to the properties.
Community & Police Relations
Many of the properties managed by us are in high crime areas and have special needs tenancies.We maintain a close working relationship with numerous community-based organizations and social service agencies. To combat drug and other crime problems, we have had numerous cooperative efforts with the Police Department and is able to obtain the Police Department's assistance when needed.
Financial Management & Analysis
All owners receive monthly financial statements, including tenant rent collection reports. Each building's real estate assessment and taxes are reviewed annually and challenged where necessary. Our company also has the in-house capability of processing most New York City J-51 Program tax abatement applications and Major Capital Improvement rent increase applications. The costs charged to owners for such filings are significantly lower than those that would be charged by private expediting firms.
Our company has the capability of acting as an construction manager and general contractor for building rehabilitation work. Current professional employees have several years experience in construction and design.